ScoilCare | Noel Cleere

ScoilCare - IT Support for Primary Schools

Introduction

The importance of technology in teaching and learning today cannot be understated. Technologies such as Chromebooks, laptops, PCs, tablets, and interactive boards have become the norm in integrative learning and this trend is set to continue. However, devices need to be maintained and updated.to function effectively, However, schools must fund support from their own limited resources and commercial IT maintenance contracts are unaffordable for most schools. A more effective school-focused IT support solution was needed that reflects these realities... ScoilCare!

What is ScoilCare

ScoilCare is a IT maintenance and support initiative designed specifically for National and Primary Schools. ScoilCare provides professional telephone, email helpdesk, and remote technical support to schools on a monthly/annual subscription basis. ScoilCare is designed specifically for the education sector and priced accordingly.

What You Get!

ScoilCare provides the following support services for ALL your windows devices, tablets, and any network and printing issues you may be experiencing as follows:

Live Phone Support : Call us for advice, and support. Lines are open from 8 a.m. and 6 p.m. Monday to Friday.
The Human Touch: No A.I. No Robot! No ChatBot! Human interactions only/
Remote Desktop Support: Call us - we dial in and fix the problem. The average wait time only 1 Hour.
HelpDesk Service: You can log support issues on our helpdesk where they are actioned the next day.
On-Site Support: 2 on-site support visits are included in every subscription.
School Client Portal: Each school has its own ScoilCare Portal where all your support issues and the status of active Support Requests are recorded.
Email Support & Chat Services : We also use these portals to provide you with support services when required i.e., download links to knowledgebase items etc.
12-Month Commitment: The minimum commitment period is 12 months; automatically rolls over until canceled.

And the price?

From: €20.00 p.m.

To Discuss your Schools Requirements & Receive a Personalised Quotation

Call Noel on 087 926 7965

Or

Make an Enquiry

Other Services We Provide

We also provide the following services:

Full setup, support, and training for Google Workspace for Education including Google Classroom
CloudSchool Specialists
Centralised Management for Chromebooks on Google Workspace for Education (and Full Training)
Centralised management of Android Tablets (i.e. Samsung)
Centralised management of Windows Devices (i.e. SurfacePro, laptops)
Switching, Routing and Networking Services including Windows Server and Synology NAS
Engenius and Unifi Wifi Solutions and Support.
Security @ EDU Rates! : ESET Antivirus & Encryption.