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Customer Support
Our Customer Support Statement
We design our technical support services to deliver rapid incident response, accurate root-cause analysis, and long-term resolution for your school or business.
We follow best practices in diagnostics, documentation, and escalation to maintain system stability, security, and performance.
We aim to respond to support requests within 4 hours and prioritise critical issues to minimize operational impact.
Through expertise, accountability, and continuous improvement, we ensure our systems and services perform reliably for our customers.
No Support Contract—unless you want one!
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While our customers always come first, our technical support services are open to Everyone!
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Guaranteed best technical support rates in the industry.
For Further Information on support plans, rates and to discuss your requirements, please contact Noel at 087 923 7965 or email support@noelcleere.com
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